Privacy Policy

Introduction Resourceful Computer Help is strongly committed to protecting the privacy of our website users and customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to providing you with a high quality shopping experience. Information Collection and Use We are the sole owner of the information collected on this site. We will never sell, share, or rent this information to others. Resourceful Computer Help collects information from our users at several different points on our website. Orders Orders are securely processed through Google Checkout. When a user clicks on the link to pay for RCH goods or services, Google Checkout handles the sale in a secure environment, contracts us as the supplier to fulfill the sale. Personal information used to process the order is collected such as Contact (name, address, email, etc) and payment information (credit card number, expiration date etc) is requested. This information is used for billing purposes and to fill the customer's order. If we have trouble processing an order, we will use the supplied personal information information to make contact. Cookies We will store a persistent cookie so that you may retrieve the products in your shopping cart with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity in your cart, e.g. view, add to, etc., for a number of days. This website's cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area. Links This web site may contain links to other sites. Please be aware that Resourceful Computer Help is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Resourceful Computer Help. Security This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software over an SSL connection. While on a secure page, such as our shopping cart checkout forms, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes is displayed as locked. Notification of Changes If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. Your Feedback At Resourceful Computer Help, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please Contact Us and let us know. Thank you.